Terms of Service

Acceptance of Terms

By accessing or using the Varman platform, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" include both you and that organization.

Description of Services

Varman provides an enterprise AI agent observability, governance, and security platform that enables organizations to monitor, control, and secure autonomous AI agent deployments.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Account Registration

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately at security@varman.ai of any unauthorized use of your account.

You may not share your account credentials, create accounts through automated means, or register under a false identity.

Subscription and Payment

Access to the Varman platform is subject to a paid subscription. Pricing, billing cycles, and plan details are set forth in your Order Form or as displayed on our website.

Fees are billed in advance and are non-refundable except as expressly set forth in these Terms or as required by applicable law.

We may change our pricing with 30 days' written notice. Continued use of the Services after a price change constitutes your acceptance of the new pricing.

If payment fails, we reserve the right to suspend your access until payment is resolved. Accounts overdue by more than 30 days may be terminated.

Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services to violate any applicable law or regulation • Attempt to gain unauthorized access to any part of the Services or related systems • Reverse engineer, decompile, or disassemble any part of the Services • Transmit any malicious code, viruses, or disruptive software • Use the Services to process data in a manner that violates the privacy rights of individuals • Resell, sublicense, or otherwise commercially exploit the Services without our written consent

Intellectual Property

Varman and its licensors own all right, title, and interest in and to the Services, including all intellectual property rights. Nothing in these Terms transfers any ownership rights to you.

You retain all ownership of data you upload to the Services ("Customer Data"). By using the Services, you grant Varman a limited license to process Customer Data solely to provide the Services to you.

Feedback, suggestions, or ideas you provide about the Services may be used by Varman without restriction or compensation to you.

Data and Privacy

Our collection and use of personal data in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference.

For enterprise customers, data processing activities are governed by a Data Processing Agreement (DPA), which can be requested at legal@varman.ai.

You are responsible for ensuring that your use of the Services complies with all applicable data protection laws, including obtaining necessary consents from individuals whose data you process through the platform.

Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").

Confidential Information does not include information that: (a) is or becomes publicly known without breach of this agreement; (b) was already known to the receiving party; (c) is received from a third party without restriction; or (d) is independently developed without use of Confidential Information.

Confidentiality obligations survive termination of these Terms for a period of three (3) years.

Warranties and Disclaimers

Varman warrants that the Services will perform materially in accordance with our documentation during the subscription term. Our sole obligation for breach of this warranty is to use commercially reasonable efforts to correct the non-conformity.

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. VARMAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VARMAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

VARMAN'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU TO VARMAN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Varman and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any applicable law or third-party rights.

Term and Termination

These Terms remain in effect for the duration of your subscription. Either party may terminate for material breach if the breach is not cured within 30 days of written notice.

Upon termination, your right to access the Services ceases immediately. We will provide you with a reasonable opportunity to export your Customer Data for 30 days following termination, after which we may delete it.

Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) shall survive.

Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising under these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in English in San Francisco, California.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

General Provisions

These Terms, together with your Order Form and any incorporated policies, constitute the entire agreement between you and Varman regarding the Services.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

You may not assign these Terms or any rights hereunder without our prior written consent. Varman may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact Us

For questions about these Terms of Service, please contact us at:

Email: legal@varman.ai Varman, Inc. Attn: Legal Team